Last updated: [To be confirmed: Date of publication]
Where we ship
We currently ship within India. Enter your PIN code on any product page to check delivery to your address. Orders to non-serviceable PIN codes cannot be placed.
Shipping charges
[To be confirmed: Shipping charges and free-shipping threshold]The exact charge for your order is always shown in your bag and at checkout before you pay.
Dispatch and delivery times
[To be confirmed: Dispatch and delivery timelines]Delivery times are estimates and can be affected by your location, courier capacity, weather, public holidays and other events outside our control.
Tracking
Once your order ships, we email you the courier name and tracking number. You can also follow it on our Track Order page or in My Account → Orders.
Delivery issues
- Please make sure your address, PIN code and mobile number are complete and correct; couriers may call before delivery.
- If a package looks tampered with or damaged, please refuse it or record an unboxing video and contact us within [To be confirmed: Window to report damage, e.g. 48 hours] of delivery.
- If a delivery fails because of an incorrect address or repeated unavailability, re-shipping charges may apply.
Contact
Questions about a delivery: espressoroots@gmail.com · +91 81784 16183